When the time comes to handle a touchy employee issue how do you handle it? Are they properly trained? Do they understand the laws and regulations?
This course is designed to train managers and supervisors the legal and proper techniques in conducting an internal workplace investigation. Without learning investigation techniques and how to handle conflict in the workplace effectively, employees may feel their complaints are not taken seriously.
WHY SHOULD YOU ATTEND?
- Learn the basics of how to gather a statement of complaint, identify witnesses, gather evidence, conduct witness interviews, fact-finding, document, report writing and communication follow-up
- Common types of internal investigations
- Legal obligations related to internal investigations
- Information gathering and physical evidence prior to witness interviewing
- Question prep for witness interviews and select appropriate interviewing locations
- Standard format and procedures for documenting investigative findings
- Disciplinary action best practices
AREA COVERED
- Common workplace investigations
- Laws and regulations
- Investigation process
- Confidentiality
- Policies and procedures
- Conflict of interest
- Writing up the investigation
WHO WILL BENEFIT?
- HR Managers
- Small Business Owners
- Union Reps
- Academics
- Accounting
- Administrators
- Learn the basics of how to gather a statement of complaint, identify witnesses, gather evidence, conduct witness interviews, fact-finding, document, report writing and communication follow-up
- Common types of internal investigations
- Legal obligations related to internal investigations
- Information gathering and physical evidence prior to witness interviewing
- Question prep for witness interviews and select appropriate interviewing locations
- Standard format and procedures for documenting investigative findings
- Disciplinary action best practices
- Common workplace investigations
- Laws and regulations
- Investigation process
- Confidentiality
- Policies and procedures
- Conflict of interest
- Writing up the investigation
- HR Managers
- Small Business Owners
- Union Reps
- Academics
- Accounting
- Administrators